Dear Users!

We are pleased to present you an amazing service that has become part of the platform Bulgaroom.com! Together with our Friends from Tawk.to we have created a unique integration of our two services, which allows each Bulgaroom user, regardless of the Membership Plan or Ad Package, to use an individual online chat with visitors of the Bulgaroom project on their pages.

Thus, you get powerful integration, the ability to quickly get information about users, be always in touch, generate requests, leads, create your own database, and much, much more. You can learn more about the Tawk service.to is here.

Write to your clients
and they will appreciate it!

Track and communicate with visitors to your site, respond to requests, and create a help center where your customers can find the information they are interested in-all for free!

Simply • Always Free • Safe

Website Chat • Application System • Knowledge Base • Chat Page • Group Chat • +Much more

Why tawk.to?

Because you need a free and easy way to communicate with your customers

Stay close

Before buying, your customers have questions that you can answer if you are nearby at that moment. This will give them confidence, and they will always choose you from the competition in return.

Stay organized

Using tawk.For example, you will have a complete understanding of your client’s path, and all client interactions with your company will be available on a single platform.

Stay ahead of the curve

Easily identify frequently asked questions and track search results in the help center. Use them to create articles and templates so that operators can respond faster and customers can get help without getting in touch.

 

How does it work?

All you need to do is add a small piece of javascript code to your site. It only takes 30 seconds.

Track your customers actions in
real time

You will see what pages your visitors are on in real time, their search queries in the knowledge base, traffic to your website, and you will also be able to monitor their actions along the way. You will track which of the operators responded to the client last and keep a complete history of correspondence.

Be
where your customers are

Access is the currency of the Internet. You need to be where your customers are, otherwise your competitors will take your place. With tools such as a website chat, application system, knowledge base, and video and audio connectivity at your fingertips, you’ll have everything you need to be close to your customers, where and when they need you most.

Collaborate and
share chats

Distribute and assign chats to your team members so that the most appropriate operator can respond to the chat at a certain time. With the ability to see the entire customer journey and information about them, you will be able to answer questions with a complete picture, thereby creating an unforgettable experience and a positive customer experience.

Share
your knowledge-it’s easy

Optimize support with a free, customizable knowledge base that will appeal to both your team and your customers. Easily share your team’s know-how inside chats, and then choose information for public access.


 

Be information
-savvy

Conduct a conversation with the client, using the existing templates and articles in the knowledge base, and you will provide an impressive customer experience and the highest quality and fastest service.
 

Fully customizable platform with premium features for online chat and customer communication

.. and much,much more.